Hometown Service Center Inc

I is sad to write this review bc I have using this shop fir 10 yrs. However, the service had drastically declined. I asked to find x items are on brakes bc I drive my children in this car. I wanted to make sure it was safe to drive my children. They said it was fixed charged me and a day later the sane brake lights came on. Why? I can hear a swush sound as I tap the brakes to pump it up to get a good pressure… definitely not fixed as they said.

Online booking process was easy and cost for oil change and alignment was reasonable. Comfortable and clean waiting room.

I am truly disheartened to provide this low of a review! Tim has done good work for both my teen daughter and I in the past, but today my son and I were treated so poorly that future customers must be warned to enter into a relationship with Tim with serious caution! He is easily provoked, emotionally unstable, and extremely unprofessional. I referred my 20 year old son to him with confidence it would go well. I was wrong! While my son’s car was at the shop for two new tires, Tim said an unrelated part of the car spontaneously broke. Instead of communicating that to my son with an estimate of the cost for repair, he went ahead and made the repair and charged him for it! When my son expressed…

I brought my car here to get 2 new tires as well as a tire rotation. They replaced the 2 tires but only rotated one side. So on the front I have one old and one new tire, and on the rear I have one old and one new tire. I would take my car back to fix this simple mistake. However he banned me and my whole family from returning to his shop. I questioned him and he exploded. I would not recommend this shop, especially if you might question Tim.

On 4/18 I had two tires shipped through Tire Rack to Hometown Automotive as I have done a few times over the last couple of years. For this appointment, I removed the front wheels from my car and took them to Tim. He knew a head of time that this is what I'd be doing and told me to bring them in, so I dropped them off. On 4/19, the tires were completed and the receipt showed I was charged for mounting and balancing. I took them home and began to clean/ wax them before reinstalling. A this point I noticed that the weights on the inside of the rim looked original. I looked over both rims and there is no evidence of any adhesive residue, scraping, polishing, marred surface or faded areas o…